Don’t make me prompt.

This great AI product interface regression is that we’ve returned to a command-line input style (prompting), and it’s the main reason for poor AI product experiences. It creates high cognitive load, often produces insufficient or flawed results, and leads to high frustration due to the lack of output control.

This short session provides UX designers and product managers with practical human–AI design principles to create AI experiences that are not only functional but also user-centered, trustworthy, and engaging.

Make it helpful first, then make it handsome.

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